Get in Touch

Questions about WP 1 Click LockDown? We'd love to hear from you.

Send us a Message

Other Ways to Reach Us

Email Support

We respond to all emails within 24 hours.

support@wp1clicklockdown.com

Community Forum

Connect with other WP 1 Click LockDown users, ask questions, and share tips.

WordPress.org Plugin Forum

Documentation

Browse our comprehensive guides and tutorials.

Knowledge Base

Bug Reports

Found an issue? Report it directly on our GitHub.

GitHub Issues

Response Time Expectations

  • Email: 24 hours
  • Forum: 48 hours
  • Agency tier: Priority support (4 hours)

FAQ

Do you offer phone support?

Not currently, but email support is usually just as fast and allows us to provide detailed written answers you can reference later.

What's the response time for Agency plan?

Agency tier customers get priority support with response times within 4 business hours. Perfect for agencies managing client sites.

Can I schedule a consultation?

For complex setups or enterprise needs, email support@wp1clicklockdown.com to discuss scheduling a consultation.

Do you have a knowledge base?

Yes! Our knowledge base covers installation, configuration, troubleshooting, and best practices. Check it before reaching out.